If it isn't listed, or if there's a question mark or exclamation mark, you’ll need to reinstall the camera. If you don't, right-click and choose Enable. If you see a Disable option, then the camera is enabled. Under Imaging devices, check that your camera is listed. In the View by browse control items, choose Category.Ĭhoose Hardware and Sound, and then under Devices and Printers, choose Device Manager. In Windows 7, choose the Windows logo key ( Start) > Control Panel. If necessary, choose the administrative tool from the results. In Windows 10 and Windows 8 desktop, tap the Windows logo key ( Start) and type Device Manager in the search box. If you’re using a USB hub, try plugging the camera directly into a USB slot on your computer instead-and try disconnecting other USB devices.Ĭheck that your camera is listed and enabled in Device Manager, even if you’re using the computer’s built-in camera. If it’s connected to your computer by USB, try plugging it into a different USB slot. If you’re using an external instead of a built-in webcam, make sure that it’s plugged in and turned on. To fix the issue, update the Skype for Business client to the minimum version for the appropriate channel. The front-facing camera in some models of Dell laptops is not recognized as a valid input device in the Skype for business client. If the camera doesn't appear in the list.Īre you using a Dell front-facing laptop video camera?

If you have more than one webcam, all should appear in the drop-down list.

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